Refund Policy
Last Updated: October 2025
At Glorious by Lola, every experience is crafted with care, precision, and intention. We want each guest to leave feeling renewed, radiant, and cared for — both in spirit and in service.
Because skincare is highly personalized and results vary, we’ve created this policy to ensure clarity and fairness while maintaining the quality of care you deserve.
Services
All Glorious Skin Rituals, Radiance Recharge Rituals, Brows + Lashes, Waxing, and Enhancement services are non-refundable once performed.
If you experience a reaction or concern after your visit, please reach out within 48 hours so we can provide support, recommendations, or a follow-up treatment adjustment.
Products
To protect the integrity and safety of our skincare products, we can only offer exchanges for:
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Unopened, unused items in their original packaging
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Returned within 14 days of purchase
Opened or used products cannot be returned or refunded for hygiene reasons.
Gift Cards & Promotions
Gift cards and promotional services are considered final sale and are not eligible for refunds or cash exchange.
Cancellations & No-Shows
Appointments are reserved especially for you.
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Cancellations made less than 24 hours in advance may incur a 50% charge.
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No-shows will be charged 100% of the scheduled service.
I deeply value your time and the rhythm of the studio — thank you for honoring both.
Questions or Concerns
If you ever have questions about your service, products, or this policy, please don’t hesitate to reach out.
📞 Phone: 405-256-8892
📧 Email: lola@gloriousbylola.com
Your trust means everything, and it’s an honor to help your glow feel as good as it looks.